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Jeanne has worked and volunteered in human services throughout her life, with a focus on vulnerable populations (including children, seniors, refugees, immigrants and incarcerated adults). She has a Master’s degree in public health and a graduate certificate in Conflict Analysis and Resolution. She has coordinated administrative and clinical programming for communicable disease both domestically and internationally, and directed the inmate education program (ESL, HS and GED) at the Arlington County Detention Facility. She volunteers with Stephen Ministry and Lift Me Up (therapeutic riding).